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United Sued after Forcing Ticketed Child to Sit on Mom’s Lap

United Yamauchi
Photo from Shirley Yamauchi of her child on her lap

A mother who paid $1,000 for her child to be seated aboard a  United flight is suing after she was forced to seat her child on her lap for the cross-country trip, reported Hawaii News Now.

Shirley Yamauchi says she had to hold her child on her lap for three and one half hours from Boston to Houston so that a standby passenger could take her seat.

It’s “unsafe, uncomfortable and unfair,” she told HuffPost. “He was barely buckled in for nearly four hours.”

Her attorney Michael Green was more blunt.

“United deserves everything we can do to them. We’ll let the people decide what to do to people that are this greedy and put lives potentially in danger,” he said to Hawaii News Now.

United says it has reached out to Yamauchi to make amends.

“We reached out to Ms. Yamauchi to apologize to her and her son, and we also refunded their tickets.”

Yamauchi who is a middle school teacher does not dispute that saying she was brought into the United lounge and gave her free upgrades, but she called the gestures “not genuine.”

The incident happened just months after another ticketed United passenger was literally dragged off the flight to make room for United personnel who needed the seat.

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1 COMMENT

  1. RE: United Sued after forcing Ticketed Child to sit on mom’s lap: So … was this woman trying to pull the race card out of thin air. ? This happens all the time. But if you’re white it’s not a story. ?

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